Privacy Policy
Genius Group Ltd ("Genius Group", "we", "us", or "our") operates the Genius Bali platform and website at geniusbali.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using the Service you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We may collect information you provide directly to us, such as:
- Name, email address, and contact details when you register or enquire
- Billing information when you purchase a membership or service
- Communications you send to us via forms or email
- Profile information if you create an account
We also collect certain information automatically when you use the Service, including:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system, unique identifiers)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process transactions and send related information (confirmations, receipts)
- Send administrative and promotional communications (with your consent where required)
- Respond to your enquiries and provide customer support
- Monitor and analyse usage and trends to improve the user experience
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, email services, analytics)
- Affiliated companies within the Genius Group family of businesses
- Legal authorities when required by law or to protect rights and safety
- Business transfers in connection with a merger, acquisition, or sale of assets
4. Cookies
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your data, we will securely delete or anonymise it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal data
- Objection — object to processing of your data in certain circumstances
- Portability — request transfer of your data to another organisation
- Withdrawal of consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@geniusgroup.net.
7. International Transfers
Your information may be transferred to and maintained on servers located outside of your country. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, including using standard contractual clauses where required.
8. Children's Privacy
Our Service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.
9. Security
We implement commercially reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@geniusgroup.net
- Address: Genius Group Ltd, 8 Eu Tong Sen Street #14-94, The Central, Singapore 059818
- Indonesian operations: Genius Bali, Nuanu Creative City, Tabanan, Bali, Indonesia